If you would rather write to virgin media or contact them on social media, we have included the relevant information for doing so below while calling the virgin media number is the best way to have your enquiry dealt with, writing is the best way to make a formal complaint social media can be used to get their attention. If you have a complaint, we've set out our formal internal complaints procedure below we are fully committed to addressing all complaints, fully and fairly, and in a reasonable timeframe we prefer to resolve complaints by telephone – but if you'd prefer to receive a response in writing, then please ask how to get in touch. I'm writing to let you know that i want to end my contract with virgin media for the following services: broadband phone (my landline number is) tv i've decided to move to another supplier my details are at the top of this letter please accept this as my 30-day cancellation notice and cancel my. Virgin media's customer service team is on 0345 454 1111 for broadband, tv and home phone customers, and 0345 6000 789 for mobile customers (lines open every day, 8am - 10pm) you can also complain using the live online chat function here or by writing to complaints, virgin media, po box 333,. Read reviews of virgin media, share your experience and resolve your issues rate virgin media's or simply share your experience write a review · what we think virgin media review richard branson's company offers gold-medal worthy tv & broadband bundles internet speeds are as fast as usain bolt (apparently.
Have you heard what 5169 customers have said about virginmedia voice your i find this absolutely disgusting and dam rite arrogant of virgin media to ignore customers but to also dismiss complaints and arrange technicians at their suitable time the amount of times i never write reviews but these guys are hopeless. Tell us what it's about and we'll put you in touch with the right team who'll be happy to help technical support talk to a techie chat offline try back later online today till 9pm ways to call us call: 1908 select option 2 calling from abroad: 0035312458000 opening hours: mon - sun 9am to 9pm write to us using our. For the resolution of your complaint by post it's not as quick, but if you'd prefer to send us a letter, you can write to us at complaints, virgin media, po box 333, matrix court, swansea, sa7 9zj your letter will be acknowledged within 48 hours of receipt and we aim to resolve all written complaints within 28 days of receipt. You should call 0800 052 0422 if you want to sign-up for a virgin media service, to make an official complaint, change your virgin media packages and to get general enquiries information about the services which virgin media provide in the uk virgin media store if you would prefer to write to virgin media please use their.
Complain to virgin media – 0800 052 0422 or 0345 600 0789 if you need to make a complaint about some aspect of your virgin media account, you can call freephone 0800 052 0422 or the local rate 0345 600 0789 you can also write to them although this will take longer: complaints, virgin media, po box 333, matrix. A virgin media spokesperson said: “we're sorry mc hasn't experienced the high standard of service we aim to give all our customers we have spoken to email us at [email protected] or write to consumer champions, money, the guardian, 90 york way, london n1 9gu please.
I said that i prefered to write to complaints - she said write to the swansea address on the back of the bill she also couldn't deal with teh rest of my request until everything had been dealt with on the back of bill is a wythenshaw address go to the virginmedia web site - no complaints address at all. Contact virgin media for free by calling their customer service freephone number 0800 052 0422 for general enquiries and landline & home broadband you can also make your enquiries & feedback comments to virgin media in writing so that you can refer to written correspondence in future by sending your letters to their. .